Free shipping on every US orderShips in 1–2 business daysFree 30-day returns+1 (859) 684-1771

Customer care

Terms of Service

Clear answers about ordering from Solent Trap Shop. Questions? Call +1 (859) 684-1771 or email contact@solenttrapshop.com.

Last updated: October 30, 2026

1. About us

This website, solenttrapshop.com, is operated by Solent Trap Shop (“we”, “us”, “our”), 70 Maddox Ave, Taylorsville, KY 40071, United States. By using this website or placing an order you agree to these terms.

2. Products and prices

All prices are in US dollars (USD). We make every effort to display products, specifications and prices accurately. If we find an error in the price or description of an item you ordered, we will contact you before shipping and you may confirm the order or cancel it for a full refund.

3. Orders

You will receive an order confirmation email after placing an order. We may decline or cancel an order, for example if an item is unavailable, in which case any payment taken will be refunded in full.

4. Payment

Payment is taken securely at checkout. We do not store your full card details.

5. Shipping

We ship to the United States only. Shipping is free. Orders ship within 1–2 business days and are delivered within 2–7 business days. See our Shipping Policy.

6. Returns and refunds

You may return items free of charge within 30 days of delivery. See our Refund and Returns Policy.

7. Product use and installation

Please install and use all products according to the manufacturer’s instructions and applicable codes. Electrical and solar systems should be installed by a qualified, licensed professional where required by law.

8. Warranty

Products are covered by the manufacturer’s warranty where applicable. Contact us and we will help you with any warranty claim.

9. Limitation of liability

To the extent permitted by law, our liability for any claim relating to a product is limited to the price you paid for that product. Nothing in these terms limits rights you have under applicable consumer protection laws.

10. Intellectual property

The content of this website is owned by or licensed to Solent Trap Shop. Product brand names and trademarks belong to their respective owners.

11. Governing law

These terms are governed by the laws of the Commonwealth of Kentucky, United States.

Contact us

Solent Trap Shop
70 Maddox Ave, Taylorsville, KY 40071, United States
Email: contact@solenttrapshop.com
Phone: +1 (859) 684-1771
Customer service hours: Monday to Friday, 9:00am – 5:00pm (Eastern Time)