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Customer care

Privacy Policy

Clear answers about ordering from Solent Trap Shop. Questions? Call +1 (859) 684-1771 or email contact@solenttrapshop.com.

Last updated: October 30, 2026

This Privacy Policy explains how Solent Trap Shop (“we”, “us”) collects, uses and protects your personal information when you visit solenttrapshop.com or place an order.

Information we collect

  • Contact and order details: name, email, phone, billing and shipping address, and the products you order.
  • Payment information: payments are processed by our payment providers; we do not store full card numbers.
  • Technical data: IP address, browser type and pages visited, collected through cookies and similar technologies.

How we use your information

  • To process and deliver your orders, handle returns and provide customer support.
  • To send order and shipping updates.
  • To prevent fraud and keep our website secure.
  • To improve our website and, if you opt in, to send marketing emails (you can unsubscribe at any time).

Sharing your information

We share information only with service providers who help us run the store (for example payment processors, shipping carriers, hosting and email providers), and when required by law. We do not sell your personal information.

Cookies

We use cookies to keep your cart working, remember your preferences and understand how our website is used. You can control cookies in your browser settings.

Data retention and security

We keep order records as long as needed for legal, tax and accounting purposes, and we use reasonable safeguards to protect your information.

Your rights

Depending on your state of residence (for example California), you may have the right to access, correct or delete your personal information and to opt out of certain data uses. To make a request, email contact@solenttrapshop.com.

Children

Our website is not intended for children under 13, and we do not knowingly collect their personal information.

Changes

We may update this policy from time to time. The latest version is always posted on this page.

Contact us

Solent Trap Shop
70 Maddox Ave, Taylorsville, KY 40071, United States
Email: contact@solenttrapshop.com
Phone: +1 (859) 684-1771
Customer service hours: Monday to Friday, 9:00am – 5:00pm (Eastern Time)