Description
Description
Eccotemp SmartHome Adjustable 11–27kW Electric Tankless Water Heater
Product Description
The Eccotemp SHiE-27 SmartHome Electric Tankless Water Heater combines adjustable power management, on-demand hot water, and modern smart-home controls in a compact indoor system. Its patent-pending Tuner feature lets users adjust power consumption through the Eccotemp Smart App to accommodate different electrical capacities and household demands.
With output configurations of 11kW, 18kW, or 27kW, the SHiE-27 can deliver up to 4.5 GPM and support as many as three applications simultaneously. The included wireless remote also provides straightforward temperature and power controls without requiring the app or voice commands.
- Adjustable Tuner control with recommended 11kW, 18kW, and 27kW configurations
- Amperage adjustment from 10 to 113 amps through the Eccotemp Smart App
- Three independent Triacs provide digital power management
- Operates with one, two, or three active Triacs based on electrical capacity
- Delivers up to 4.5 GPM
- Activates at a flow rate of 0.5 GPM
- Supports up to three simultaneous applications, such as a shower, sink, and washer
- Provides instant hot water only when needed
- App controls for amperage, temperature, timers, schedules, and diagnostics
- Tracks real-time and historical water and energy consumption
- Displays estimated usage costs and savings
- Wi-Fi Quick Connect supports mobile-app operation
- Compatible with Amazon Alexa and Google Home
- Included wireless remote controls power and temperature without the app
- Smart Power Button manages power, Wi-Fi connectivity, error detection, and sleep mode
- Compact, wall-mounted design with a black tempered-glass front panel
- AI Auto-Tuning is planned through a future firmware update
- ETL and FCC certified for installation in the United States and Canada
Performance notice: Flow rate and power requirements vary based on incoming water temperature, desired output temperature, electrical settings, location, and household demand. Colder incoming water requires more power to produce the same hot-water flow.
Specifications
| Specification | Details |
|---|---|
| Brand | Eccotemp |
| Model | SHiE-27 |
| Product type | Electric tankless water heater |
| Installation | Indoor |
| Tuner range | 11–27kW |
| Adjustable amperage stated in description | 10–113 amps |
| Rated amperage | 112.5 amps |
| Voltage | 240V |
| Power type | AC |
| Default full-power configuration | Three 40-amp double-pole breakers |
| Triac system | Three independent Triacs |
| Rated flow rate | 4.5 GPM |
| Activation flow | 0.5 GPM |
| Simultaneous applications | Up to 3 |
| Temperature range | 86°F–131°F |
| Water pressure | 150 PSI |
| Water connection | 3/4-inch NPT |
| Smart app | Eccotemp Smart App |
| Voice compatibility | Amazon Alexa and Google Home |
| Chip | AI powered |
| Material | Tempered glass and steel |
| Color | Black |
| Certification | ETL and FCC |
| Energy Guide estimate | $284 per year |
| Heating-element warranty | 5 years |
| Components warranty | 2 years |
| Accessories warranty | 30 days |
What’s In The Box?
- One Eccotemp SHiE-27 SmartHome 27kW Electric Indoor Tankless Water Heater
- One mounting bracket
- One product manual
- One wireless remote with temperature control and Wi-Fi Quick Connect
FAQs
How much power can the Eccotemp SHiE-27 use?
The specification section lists an adjustable Tuner range of 11–27kW. The product description states that amperage can be adjusted from 10 to 113 amps through the Eccotemp Smart App.
What electrical setup is required for full performance?
The default 27kW configuration requires three 40-amp double-pole breakers at 240V.
How much hot water can the SHiE-27 provide?
It provides up to 4.5 GPM and can support as many as three applications simultaneously. Actual performance varies with incoming water temperature, desired output temperature, and power settings.
Can the water heater be used without the app?
Yes. The included wireless remote can turn the water heater on or off, adjust the temperature, and display the current temperature setting without using the app or voice controls.
What smart controls are available?
The Eccotemp Smart App provides Tuner adjustment, temperature control, timers, scheduling, consumption tracking, cost estimates, diagnostics, and guided troubleshooting. The unit also supports Amazon Alexa and Google Home.
